![]() ![]() With more organizations prioritizing environmental sustainability, Tableau CRM for Net Zero Cloud stands out as a particularly useful new capability, said Mike Leone, an analyst at Enterprise Strategy Group. ![]() A Tableau CRM for Net Zero Cloud dashboard displays and organization's emissions and energy consumption data. The feature enables users to accelerate data preparation without a connector or data setup, centralize control and simplify data mapping.įinally, Tableau CRM for Net Zero Cloud utilizes Tableau to power dashboards, surface actionable insights and do scenario planning and forecasting in Salesforce's Net Zero Cloud, a tool designed specifically for analyzing carbon emissions and energy use as organizations attempt to quantify and reduce their carbon footprint. The new capability eliminates the need to navigate between separate reports and dashboards and automatically delivers insights that lead to action.ĬDP Direct Data natively integrates Salesforce CDP - a repository for collecting and unifying customer data - into Tableau CRM and enables users to directly query data stored in Salesforce CDP without moving the data. Revenue Intelligence is an extra-cost tool for Salesforce Sales Cloud that delivers insights powered by Tableau CRM to sales leaders throughout their sales and revenue workflow. "This set of announcements is a good sign for any customer who invested in Einstein Analytics that the investment continues in Tableau CRM, and that it is evolving to deliver actionable insights in the context of Salesforce applications." New capabilities ![]() ![]() "All three of these announcements … bring new analytical functionality to Salesforce customers using Tableau CRM," he said. Revenue Intelligence, CDP Direct Data and Tableau CRM for Net Zero Cloud will each bring the augmented analytics capabilities of Tableau CRM to Salesforce's CRM tools to the benefit of Salesforce customers, according to Doug Henschen, an analyst at Constellation Research. This set of announcements is a good sign for any customer who invested in Einstein Analytics that the investment continues in Tableau CRM.ĭoug HenschenAnalyst, Constellation Research Since then, integrations have included Ask Data for Salesforce, a tool that enables natural language query, and a series of Tableau tools for Slack, which Salesforce acquired for $27.7 billion in December 2020.Īll three of these announcements … bring new analytical functionality to Salesforce customers using Tableau CRM. In advance of the initial integration, in October 2020, Salesforce and Tableau revealed that the entire Einstein Analytics platform was being rebranded as Tableau CRM and would be managed by Tableau rather than Salesforce going forward. Integrations were slow to materialize at first, but in March 2021 - nearly two years after the acquisition was first unveiled - Tableau's spring platform update included the addition of Einstein Discovery, a no-code tool within Salesforce's Einstein Analytics platform that enables predictive modeling and prescriptive recommendations by using augmented intelligence and machine learning. Salesforce, a CRM and customer experience giant founded in 1999 and based in San Francisco, acquired Tableau, founded in 2003 and based in Seattle, in June 2019 for $15.7 billion. ![]()
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